System Status

We measure availability but we do not publish a live board here yet. An external check requests the platform every 30 seconds from several places in the world and alerts us when it stops answering, which is what the uptime figure in our service level agreement is calculated from. Ask us for any month and we will send you the number.

What this page will not do is show you a row of green lights nobody is checking. It used to, and a status board that is always green is worth less than nothing on the day it matters.

If something looks broken, it may well be. Email us and you will get a person, usually the founder, rather than a dashboard.

Our availability commitment, incident response times and service credits are set out in full in the Service Level Agreement.

If you are experiencing a problem with any Veldun service, please contact us at hello@veldun.com. We answer within one business day, and faster than that when something is actually down.