Veldun vs. Wild Apricot

A person answers every question you send, within one business day, usually the same day. Fixes are often made the same day.

Wild Apricot has no phone support. Its live chat with an agent runs on weekdays only, and it publishes no response time. So on Veldun, a problem in gala week reaches a person within one business day, usually the same day.

Veldun puts this in a contract, its service level agreement, so your board can read what it is buying. It commits to 99.9% monthly uptime, and the association is owed service credits if Veldun misses it.

Veldun fills in an event from one sentence, so you check a form instead of building it. A paid Wild Apricot event took more than 15 fields across 5 tabs in our March 2026 test.

From that one sentence, Veldun fills in the title, description, date and time, location, capacity, member and non-member prices, and a reminder. The admin checks it, edits anything and publishes, so nothing goes up that nobody has checked.

The newsletter arrives drafted from your own events, so it goes out each month. You edit it and send it. Renewal reminders go out on their own, 30, 14 and 7 days before a lapse, so nobody on the board has to remember.

When your board needs something that makes sense for a membership group, Veldun builds it within seven days. Wild Apricot gives every customer the same product.

You write your own questions for the join form and choose which memberships must answer. Board access comes in levels, so the events chair can run events without seeing the money.

Veldun rebuilds your current site in your brand, with a free private preview before you sign up. Later changes are a request in your own words, included in your plan.

Wild Apricot offers about a dozen themes. Beyond them, you edit HTML and CSS yourself. On Veldun, nobody on the board has to learn a website builder.

Wild Apricot prices by total contacts, and every contact counts, including newsletter-only subscribers. Its tiers run $66 a month up to 100 contacts, $82 up to 250, $154 up to 500 and $265 up to 2,000. There is no tier between 500 and 2,000, so one contact over 500 moves you up to $265.

Veldun counts billable contacts: each membership once, a household included, and each non-member who came to an event in the last 12 months. Newsletter-only subscribers are free, up to three times your member count. Starter is $99 a month up to 250, Growth $149 up to 500 and Professional $199 up to 1,000. Every plan has every feature, so the price only moves with your size.

Take a 300-member association with 400 newsletter-only subscribers, or 700 contacts. On Wild Apricot all 700 count, which puts it on the 2,000 tier at $3,180 a year. On Veldun it pays for 300 and sits on Growth at $1,788 a year. That is about $1,400 a year back in the budget.

Below about 250 contacts, Wild Apricot's subscription is cheaper than Veldun's. If you use your own processor, such as Stripe, in the US or Canada, Wild Apricot adds 20% to the subscription. On the 500-contact plan that is about $370 a year. Veldun adds no surcharge, and dues land in your own Stripe account.

Ownership is worth knowing too. Wild Apricot came to Personify in 2017. On 6 January 2026, Momentive Software bought Personify. Momentive also owns MemberClicks.